Shipping & Returns

Olives and Olive Products

After ordering online, you will receive an email confirmation from us containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via your selected delivery method within a few working days; however if goods are unavailable delivery will take a little longer. If you wish to query a delivery please contact us at info@olivfresh.com.au

OlivFresh Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us at info@olivfresh.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All return postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of loss, theft or damage to goods during transit. Olivfresh will not be responsible for parcels lost or damaged in transit if you choose not to insure.